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EHTA FOR SERVERS |
INTRODUCING EHTA. IT'S BETTER.
The best way we can help you achieve your business goals is to look at the big IT picture.
Our goal is to serve as your technology specialist and advisor with a focus on providing tailored solutions. We use a proven consultative approach to evaluate your business and technology requirements and advise on the best solutions for your current and future needs. Then we go one step further.
Enter EHTA.
The Evans Harch Technology Agent (or EHTA) Management System represents a unique and effective way to monitor and maintain IT networks, providing customised IT management and ongoing support for growing businesses. EHTA will provide a complete range of services tailored to your unique needs, stabilise your IT infrastructure and significantly improve uptime and productivity. Moreover, EHTA will make IT work for your business, and keep working.
PRO-ACTIVE
Evans Harch Technology consultants will install monitoring software and collate data offsite for daily analysis. This will allow us to monitor server events, backup failures, email flow and virus outbreaks. We will also perform routine onsite visits to review support issues face-to-face, test backup tapes and IT hardware.
EFFICIENT
Making a move away from time-based IT support (which rewards slow and ineffective service), EHTA offers a fixed managed cost solution. This means you don't have to watch the clock, and the key measure of our service is a successfully operating IT system.
To give you further peace of mind, we offer 24/7 support and provide a guaranteed response time to critical and routine IT
support issues.
STRATEGIC
Many businesses allow their IT infrastructure to evolve over time, without strategically planning for future scalability and a ROI. EHTA is designed to overcome all of these issues and allows us to help you plan IT infrastructure growth, innovate new business solutions, identify IT related business performance issues and provide a platform for feedback.
EHTA'S KEY SERVICES:
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KEY BENEFITS
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